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How-to cover Cover drawing for the page "Verifying your age and identity in a betting app": a phone with a column of checks, some done and some still waiting. HOW-TO

How-to

Verifying your age and identity in a betting app

  • 5 min read
  • 7 sections
  • Checked

You verify your age and identity in a betting app by entering your details at sign-up and uploading the documents the operator asks for. Irish law requires a licensed operator to check your identity and age before it opens your account (s.169, in force since 5 February 2026). Nobody under 18 may take part (s.158).

Editorial team · checked

What to have ready

  • A phone with the app installed from the App Store or Google Play (iPhone steps, Android steps).
  • Your full name, date of birth and home address, spelled as on your documents.
  • A photo document that shows your date of birth.
  • A document that shows your address.
  • A bank statement from the last 6 months.

The last three items match the additional verification method in S.I. No. 315/2026, made on 6 July 2026. Which documents a given operator accepts: Not checked.

In short: have your name, date of birth, address and documents ready before you register.

The five steps

  1. Check the licence. Follow the licence check before you register.
    • Result: you know the licensee name and number.
    • Common mistake: registering first and checking later.
  2. Enter your details. Use your legal name, date of birth and address as on your documents.
    • Result: the operator can match you to your documents.
    • Common mistake: a nickname, an old address or a typo in the date of birth.
  3. Upload your documents. Use the upload screen inside the app, or on the operator's own site opened from the store listing.
    • Result: the operator can start its check.
    • Common mistake: sending ID by email or message to someone who contacted you first. See the red flags.
    • Where the upload screen sits in each app: Not checked.
  4. Wait for the result. The law puts the check before the account opens (s.169).
    • Result: the account opens, or the operator asks for more.
    • Common mistake: opening a second account with different details while the first is pending.
    • Timescale: Not checked. Quote only what the operator publishes.
  5. Set your limit before you deposit. Follow the deposit limit steps.
    • Result: your own cap is in place. Operators must let you set a limit (s.164).
    • Common mistake: depositing first and meaning to set a limit later.

In short: licence first, exact details, upload inside the app, then set a limit.

What the law requires

Identity and age rules for licensed operators. Source: Gambling Regulation Act 2024; S.I. No. 315/2026 · checked 7 November 2026
RuleWhat it saysStatus
s.158A child (under 18) may not take part in gambling.In force since 5 February 2026
s.169The operator verifies identity and age before it opens an account.In force since 5 February 2026
S.I. No. 315/2026Sets an additional verification method for operators (see the list above).Made on 6 July 2026

These duties fall on operators, not on this site. The wider legal picture is on what the law requires before an account opens.

In short: the check comes before the account, and under-18s are barred.

If it does not work

  • Documents rejected. Compare each detail with the document. Ask the operator's support, in writing, what is missing. Keep the reply.
  • You are under 18. The law bars you. Do not try another operator.
  • No reply, or you disagree. Follow the order in complaining about a betting app.

How long it takes: Not checked. We quote a timescale only where the operator publishes one.

In short: ask in writing, keep the reply, then escalate in order.

How we checked

  • Law: ss.158 and 169 and S.I. No. 315/2026, read on the Irish Statute Book.
  • Still to capture: the documents, upload screens and timescales that three operators publish. Source: their help pages, with the date.
  • We did not open accounts or upload documents to test any service.

In short: the law is sourced; operator details are not checked yet.

What changed

  • 7 November 2026: first version of this page.

In short: no earlier versions exist.

Install gate

Licence first. Then tap Install.

Match the licensee and number on the GRAI register before your first deposit, and write down the date.

A padlock that opens after the checks