How-to
Moving your betting app and account to a new phone
To move a betting app to a new phone, install it from the App Store or Google Play, sign in to your existing account and set up two-factor authentication again if the operator uses it. Then sign out on the old phone. The account stays with the operator; only the app moves. If the old phone is lost, change your password first.
Editorial team · checked
What you need
- Your username or email and your password.
- Your second-factor method: text code, authenticator app or other.
- The old phone, if you still have it.
- A network you trust for the new phone.
In short: keep the old phone working until the new one is signed in.
The steps
- Prepare on the old phone. Confirm you know your password and where your second factor comes from.
- Result: no surprise lockout.
- Common mistake: wiping the old phone before the new one works.
- Move the second factor first. If you use an authenticator app, follow that app's own transfer steps (what two-factor means).
- Result: you can receive codes on the new phone.
- Common mistake: assuming the authenticator moves with a phone backup.
- Install the app on the new phone. Use the store: iPhone steps or Android steps.
- Result: the same app, from the store listing.
- Common mistake: using a link from a message.
- Sign in to your existing account. Do not register again.
- Result: you reach the account you already have.
- Check your settings on the new phone. Open your deposit limit and notification settings.
- Result: your controls are as you left them.
- Sign out on the old phone. Then follow the platform's steps to erase it.
- Result: the old phone no longer holds your login.
- Whether the operator lists signed-in devices: Not checked.
In short: move the second factor, install, sign in, check settings, then clear the old phone.
What moves and what does not
| Item | Moves by itself? | What you do |
|---|---|---|
| The account and its limits | Not checked | Sign in and check them |
| The app | Not checked | Install again from the store |
| Saved login | Not checked | Enter your password yourself |
| Second factor | Not checked | Set up again or transfer it |
| Notification choices | Not checked | Set them again |
Why every cell says Not checked: we have not yet read Apple's and Google's transfer help or the operator pages. Do not assume anything moves.
In short: assume nothing moves except the account, and check the rest by hand.
How long it takes
Not measured by us. Start with the second factor, because the other steps depend on it.
In short: start with the second factor.
If it does not work
- No code arrives on the new phone. Use the operator's recovery route from its own site. Read securing your account.
- The old phone is lost. Change your password from another device. Sign out of other sessions if the operator offers it. Use Apple's or Google's lost-device tools to lock or erase the phone. Their steps: Not checked.
- You get a text code and the SIM is gone. Ask your mobile provider for a replacement SIM.
In short: change the password first, then lock the lost phone.
How we checked
- Steps are general and follow how app stores and logins work.
- Still to capture: Apple and Google pages on moving data and signing out of an old device; operator help pages on devices and the second factor (data table D3). Each needs a date.
- We did not move any real account to test it.
In short: steps are general; platform and operator pages are not checked yet.
What changed
- 7 November 2026: first version of this page.
In short: no earlier versions exist.
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