# Moving your betting app and account to a new phone

> How to move a betting app and your login to a new phone: what carries over, how to set up two-factor authentication again and what to do if the old phone is lost.

Source: https://beforeyouinstall.com/guides/move-your-betting-app-to-a-new-phone/
Updated: 2026-11-07

To move a betting app to a new phone, install it from the App Store or Google Play, sign in to your existing account and set up two-factor authentication again if the operator uses it. Then sign out on the old phone. The account stays with the operator; only the app moves. If the old phone is lost, change your password first.

## What you need

- Your username or email and your password.
- Your second-factor method: text code, authenticator app or other.
- The old phone, if you still have it.
- A network you trust for the new phone.

**In short:** keep the old phone working until the new one is signed in.

## The steps

1. **Prepare on the old phone.** Confirm you know your password and where your second factor comes from.

  - Result: no surprise lockout.
  - Common mistake: wiping the old phone before the new one works.

2. **Move the second factor first.** If you use an authenticator app, follow that app's own transfer steps ([what two-factor means](https://beforeyouinstall.com/guides/two-factor-authentication-meaning/)).

  - Result: you can receive codes on the new phone.
  - Common mistake: assuming the authenticator moves with a phone backup.

3. **Install the app on the new phone.** Use the store: [iPhone steps](https://beforeyouinstall.com/guides/install-a-betting-app-on-iphone/) or [Android steps](https://beforeyouinstall.com/guides/install-a-betting-app-on-android/).

  - Result: the same app, from the store listing.
  - Common mistake: using a link from a message.

4. **Sign in to your existing account.** Do not register again.

  - Result: you reach the account you already have.

5. **Check your settings on the new phone.** Open your [deposit limit](https://beforeyouinstall.com/guides/set-a-deposit-limit-in-a-betting-app/) and [notification settings](https://beforeyouinstall.com/guides/control-betting-app-notifications/).

  - Result: your controls are as you left them.

6. **Sign out on the old phone.** Then follow the platform's steps to erase it.

  - Result: the old phone no longer holds your login.
  - Whether the operator lists signed-in devices: Not checked.

**In short:** move the second factor, install, sign in, check settings, then clear the old phone.

## What moves and what does not

**Moving to a new phone. Source: operators' help pages; Apple and Google help · checked 7 November 2026**

| Item | Moves by itself? | What you do |
|---|---|---|
| The account and its limits | Not checked | Sign in and check them |
| The app | Not checked | Install again from the store |
| Saved login | Not checked | Enter your password yourself |
| Second factor | Not checked | Set up again or transfer it |
| Notification choices | Not checked | Set them again |

Why every cell says Not checked: we have not yet read Apple's and Google's transfer help or the operator pages. Do not assume anything moves.

**In short:** assume nothing moves except the account, and check the rest by hand.

## How long it takes

Not measured by us. Start with the second factor, because the other steps depend on it.

**In short:** start with the second factor.

## If it does not work

- **No code arrives on the new phone.** Use the operator's recovery route from its own site. Read [securing your account](https://beforeyouinstall.com/guides/secure-your-betting-account-on-your-phone/).
- **The old phone is lost.** Change your password from another device. Sign out of other sessions if the operator offers it. Use Apple's or Google's lost-device tools to lock or erase the phone. Their steps: Not checked.
- **You get a text code and the SIM is gone.** Ask your mobile provider for a replacement SIM.

**In short:** change the password first, then lock the lost phone.

## How we checked

- Steps are general and follow how app stores and logins work.
- Still to capture: Apple and Google pages on moving data and signing out of an old device; operator help pages on devices and the second factor (data table D3). Each needs a date.
- We did not move any real account to test it.

**In short:** steps are general; platform and operator pages are not checked yet.

## What changed

- 7 November 2026: first version of this page.

**In short:** no earlier versions exist.

## Related questions

**Do I need a new betting account on a new phone?** No. Your account stays with the operator. Only the app moves. Install it from the store and sign in to the account you already have.

**What carries over to the new phone by itself?** We have not captured what Apple, Google or operators say carries over. Expect only the account itself to be there and check everything else by hand.

**What if I lose my phone?** Change your password from another device first, then contact the operator's support through its own site. Ask your mobile provider about your SIM if you get codes by text.

18+ only. Gambling can be addictive – play responsibly. Set limits, take breaks and never bet more than you can afford to lose. Free 24/7 support: 1800 936 725 · gamblingcare.ie.

**In short:** 18+ only; help is free and open 24/7.

## FAQ

**Do I need a new betting account on a new phone?**

No. Your account stays with the operator. Only the app moves. Install it from the store and sign in to the account you already have.

**What carries over to the new phone by itself?**

We have not captured what Apple, Google or operators say carries over. Expect only the account itself to be there and check everything else by hand.

**What if I lose my phone?**

Change your password from another device first, then contact the operator's support through its own site. Ask your mobile provider about your SIM if you get codes by text.