# Corrections and how to report a mistake

> How to report a mistake on Before You Install, what to include, the two-working-day correction rule for facts, and where corrections are logged.

Source: https://beforeyouinstall.com/corrections/
Updated: 2026-11-07

To report an error on Before You Install, write to [corrections email address: to be supplied by the owner] with the page address, the sentence you think is wrong and a source. We correct a factual error within two working days, add a dated entry to the change log and update the page's checked date.

## What to send

- The address of the page.
- The sentence or table cell you think is wrong.
- What you believe is correct.
- A link or document that shows it, such as a GRAI register entry or a store listing.

You do not need to give your name. Give an email address only if you want a reply.

**In short:** page, sentence, correction, source.

## What happens next

1. We read the report and open the source named.
2. We compare it with the fact-log entry behind the sentence.
3. If the fact is wrong, we fix it within two working days.
4. The page gets a new checked date and a line in the [change log](https://beforeyouinstall.com/data/changelog/).

If the fact is right, the page stays as it is. Our [data protocol](https://beforeyouinstall.com/guides/store-and-register-data-protocol/) sets how facts are logged.

**In short:** two working days for a factual error, then a logged change.

## Corrections log

**Corrections published on this site. Source: Before You Install change log · checked 7 November 2026**

| Date | Page | What was corrected | Why |
|---|---|---|---|
| None yet | Not applicable | No corrections have been published on this site. | Not applicable |

**In short:** every correction will appear here with its date and reason.

## Problems we cannot fix

We are not a betting operator. A problem with your account, a bet or a payment goes to the operator.

For unresolved complaints, see [complaining about a betting app](https://beforeyouinstall.com/guides/complain-about-a-betting-app/). Other ways to reach us are on the [contact page](https://beforeyouinstall.com/contact/). Our rules are in the [editorial policy](https://beforeyouinstall.com/editorial-policy/).

**18+ only.** Gambling can be addictive – play responsibly. Set limits, take breaks and never bet more than you can afford to lose. Free 24/7 support: Gambling Awareness Trust helpline 1800 936 725 · gamblingcare.ie.

**In short:** content errors come to us; account problems go to the operator.